Shipping policy
At Jhumkewali, we are committed to delivering your jewellery with elegance, care, and efficiency. Every order is handled with attention to detail to ensure a seamless shopping experience.
Order Processing
- All orders are carefully processed within 1–2 business days
- Each piece undergoes a quality check and secure packaging before dispatch
- Orders are not processed on Sundays or public holidays
Delivery Timeline
- Standard Delivery: 4–6 business days
- Express Delivery: 2–4 business days (available at additional charges)
- Delivery timelines may vary slightly based on location and external factors
Shipping Charges
- Shipping charges are calculated at checkout based on your location
- We may offer complimentary shipping on selected orders or promotions
Order Tracking
- Once your order is dispatched, you will receive a tracking link via WhatsApp/SMS
- You can easily monitor your shipment in real-time
Premium Packaging
- All orders are delivered in secure and elegant packaging, perfect for gifting
- We ensure your jewellery reaches you in pristine condition
Delivery Delays
While we strive for timely delivery, delays may occur due to unforeseen circumstances such as logistics issues, weather conditions, or high demand periods. We appreciate your patience in such cases.
Incorrect Address & Delivery Issues
- Kindly ensure that all shipping details are accurate at the time of placing the order
- We are not responsible for delays or losses caused due to incorrect information
Damaged or Tampered Package
- If you receive a tampered package, please do not accept it
- Contact us immediately for assistance
Need Assistance?
We’re always here to help you:
📞 Phone/WhatsApp: 7049996179
📍 Address: Jhumkewali, Panchratan Building, Behind Ratan Lal Maws, Pipli Bajar, Rajwada, Indore, MP – 452002